Four years ago, when Tran Thi My Duyen and the D22 students entered the Posts and Telecommunications Institute of Technology (PTIT), artificial intelligence was not as prevalent in study and work as it is today. Four years later, Duyen is graduating in a context where AI, data, e-commerce, and digital technology are profoundly changing the way businesses operate, reach customers, and make decisions.
For Duyen, the preparation to enter this new business world is not just a degree or the title of co-valedictorian in Business Administration, but also the ability to learn, adapt, and find the right path from a choice that once caused her much hesitation.

From an uncertain choice to the determination to prove it When registering her university preferences, Duyen was torn between E-commerce, Marketing, Business Administration, and Accounting. Upon learning she was accepted into the Business Administration program at PTIT, she could not help but feel anxious because it was not her first choice, and she was unsure if she was suited for a major that required such broad knowledge.
But instead of continuing to doubt or regret, Duyen chose to begin by studying seriously and verifying it for herself.

After two consecutive semesters of receiving academic encouragement scholarships, her initial concerns were gradually replaced by confidence. That result not only recognized Duyen’s efforts but also helped her understand that suitability for a major is sometimes not present from the very beginning, but is shaped through the process of experience and growth.
A significant milestone in that journey came from the Business Communication module. Previously, Duyen thought Business Administration primarily revolved around data, plans, and problems of business efficiency. Through practical situations, group assignments, and presentations, she realized that management is first and foremost about working with people. Therefore, the ability to communicate, persuade, build relationships, and handle situations are also core competencies of a businessperson. Realizing she enjoyed communication and had good adaptability and integration skills, Duyen increasingly understood her suitability for her chosen field.
When business is no longer separate from technology A special aspect of Duyen’s journey is studying economics at a higher education institution with strong technological expertise.
Alongside management knowledge, Duyen was exposed to modules such as Management Information Systems, Fundamentals of E-commerce, and Innovation Management. These courses helped broaden her perspective on business operations: from how information systems support management and how technology creates new business models, to the requirement for continuous innovation within an enterprise.
Duyen gradually realized that doing business in the digital age requires not only understanding the market and customers but also knowing how to exploit data, use technology, and adapt to the rapid changes in the business environment.

Practical experiences also helped her gain a deeper understanding of the value of the knowledge she acquired. Customers are not just looking for a product; what they truly need is often a solution to a management, operational, or financial problem. Therefore, a businessperson needs to know how to listen, analyze needs, and connect resources to deliver appropriate value.
It was the combination of management knowledge, a technological mindset, and interpersonal skills that helped Duyen gradually shape her career path.
The outcome of a choice nurtured by effort The title of co-valedictorian in Business Administration is a proud achievement after four years of study, but for Tran Thi My Duyen, the greater significance lies in the journey of overcoming initial uncertainty to find what she truly loves.
From a student who once wondered if she had chosen the right major, Duyen learned to proactively discover her own capabilities, take every subject seriously, and accumulate experiences to turn that choice into the right path.
“The important thing is not to constantly wonder if you made the right or wrong choice, but whether you truly make an effort to turn that choice into the right path,” Duyen shared.

Four years ago, Duyen entered a major that even she was not sure was suitable for her. Four years later, that choice has been validated through academic results, practical experience, and personal growth.
In a business world that is being reshaped every day by technology, the ability to learn, adapt, and stay committed to the chosen path is perhaps the most important preparation for co-valedictorian Tran Thi My Duyen to confidently start her new journey.